OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
126 ratings and 67 comments received in the last 90 days.
16 June 2025
Again brilliant from start to finish
15 June 2025
The service received from lucy was excellent.
06 June 2025
Helpful and informative
04 June 2025
Our sales person (Lucy) was super informative and the communication was fantastic. Kept us updated in a timely manner and made everything really clear. Handover experience was one of the best we have had.
03 June 2025
It has been a really enjoyable experience
03 June 2025
As above, plus knowledgeable staff
01 June 2025
Great service
31 May 2025
Excellent
22 May 2025
Lucy Adams our sales person was patient, polite, exceptionally knowledgeably on the veichle we were looking at.
10 July 2025
Efficient and helpful
09 July 2025
The Service Advisor arranged a suitable date and loan car and took detailed notes of the problems I had experienced. The assistant Service Manager gave me a detailed explanation of what was going to happen and followed it up with a phonecall.
06 July 2025
Quick and easy
04 July 2025
Luke and his colleagues have been great
30 June 2025
Excellent service
19 June 2025
Work was carried out quickly and done to a high standard
17 June 2025
Polite and professional staff
17 June 2025
I was in for a service and I bought a new car. You can't get more satisfied than they.
17 June 2025
Your manager
16 June 2025
Very attentive staff who look after all you needs
04 July 2025
It was a very smooth experience.